Business Analyst

📋 Description

• Collaborate with the Senior Product Manager to gather and enhance business and functional requirements for AI-driven workflows, platforms, and digital tools.

• Conduct interviews with stakeholders, map business processes, and perform gap analysis.

• Develop clear and comprehensive documentation, including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria.

• Ensure documentation is version-controlled and maintain traceability throughout the development lifecycle.

• Evaluate existing workflows within strategy, creative, and compliance processes to pinpoint areas for automation and efficiency improvements through AI integration.

• Design visual process models, user flows, and data maps using tools like Miro or LucidChart.

• Assist in the design of future-state processes and prioritize improvement opportunities in line with product roadmaps.

• Facilitate User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting results.

• Monitor feature readiness, prepare for go-live, and manage change management activities.

• Collect metrics and KPIs related to user adoption, workflow efficiency, and platform performance.

• Help create dashboards or reporting logic using tools such as Power BI or Excel to monitor key transformation metrics.

• Present insights and findings to internal teams to foster continuous improvement.

⛳️ Requirements

• 5–8 years of experience in business analysis, preferably in regulated or enterprise settings.

• Proficiency in documenting requirements and collaborating closely with product, engineering, and QA teams.

• Experience in supporting digital or platform-based product development, ideally in AI, SaaS, or workflow automation projects.

🏝️ Benefits

• Flexible benefits

• Personal support

• Tailored learning and development opportunities