Business Analyst

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Translate business requirements into clear, actionable specifications for teams.

• Develop and uphold product documentation, including requirements, workflows, and use cases.

• Collaborate closely with Product Managers, technical teams, and vendors.

• Collect requirements and verify capabilities of vendors and hardware.

• Monitor vendor requirements, constraints, and timelines that could affect delivery.

• Assess vendor solutions based on their performance and alignment with business needs.

• Assist in ensuring hardware launch readiness by synchronizing processes, systems, and teams.

• Document setup, configuration, logistics, and deployment requirements.

• Collaborate with Operations and Hardware teams to prepare for launches and upgrades.

• Identify risks, gaps, and dependencies among teams and partners.

• Aid in tracking issues, conducting root cause analyses, and facilitating resolutions.

• Support testing efforts to confirm that solutions fulfil business requirements.

• Help document deployment needs, including configuration, provisioning, logistics, certification, and support considerations.

• Partner with Hardware Services and Operations teams to verify readiness for device launches and upgrades, identifying potential risks and gaps.

• Assist in coordinating activities for large-scale enterprise rollouts, such as pilot planning, phased deployments, and issue tracking.

• Contribute to user acceptance testing (UAT), validation, and post-release reviews to ensure delivered solutions align with defined requirements and business goals.

⛳️ Requirements

• 3–5 years of experience in the payments or fintech industry.

• Familiarity with the functioning of payment systems.

• Experience collaborating with vendors or partners.

• Proven track record in supporting large projects or rollouts.

🏝️ Benefits

• Fuel Your Life program to enhance physical, financial, social, and emotional well-being.

• Paid holidays and generous time-off policies.

• Complimentary mental health support through Employee Assistance Programs.

• Living Proof program to recognize the extra efforts of peers with points redeemable for rewards.

• Eight Employee Resource Groups to promote a collaborative culture.

• Exceptional professional growth opportunities through training, development, and internal mobility.

• Retirement planning and discounted shares via the Employee Stock Purchase Plan.