Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct stakeholder interviews, workshops, and discovery sessions.

• Collect, analyze, and document both business and system requirements.

• Perform assessments of current states and pinpoint operational deficiencies.

• Create process maps, workflow diagrams, and various business documentation.

• Assist in the formulation of implementation plans, roadmaps, and modernization strategies.

• Generate executive briefings, reports, and recommendations for government leadership.

• Aid in organizational change management and technology adoption initiatives.

• Develop standard operating procedures (SOPs), job aids, user guides, and training materials.

• Collaborate with technical teams to convert business needs into actionable solutions.

• Contribute to project planning, status reporting, and deliverable creation.

• Support ongoing enhancements of mission processes, digital services, and user experiences.

⛳️ Requirements

• A minimum of 5 years of experience in business analysis, requirements development, process improvement, or technology modernization support.

• Proficient in gathering and documenting business requirements.

• Experience in facilitating meetings and engaging with stakeholders.

• Strong analytical, organizational, and problem-solving abilities.

• Excellent written and verbal communication skills.

• Experience in preparing reports and presentations for leadership audiences.

• Proficient in Microsoft Office and collaboration tools.

• Must be a United States citizen.

• Ability to obtain and maintain DHS suitability and access to government systems and information.

• Must support a DHS environment that includes Controlled Unclassified Information (CUI).

• Must maintain necessary security clearances and/or certifications as required.

• Bachelor's degree in Business, Information Systems, Management, Public Administration, or a related field.

• Preferred certifications include CBAP, CCBA, PMI-PBA, CSPO, or equivalent.

• Preferred experience with DHS, CISA, or other Federal civilian agencies.

• Familiarity with Agile project environments is preferred.

• Preferred experience with tools like Jira, Confluence, Visio, Lucidchart, or similar.

• Preferred background in supporting digital transformation initiatives.

• Understanding of AI-enabled business processes and technology adoption is preferred.

🏝️ Benefits

• Commitment to equal employment opportunities and an inclusive workplace.

• No AI tools are utilized in the employment decision-making processes.