Business Analyst

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Assist in the enhancement and reengineering of IT or non-IT business processes.

• Analyze and assess existing processes.

• Create future-state processes by employing design thinking methodologies.

• Collect valuable insights from stakeholders to comprehend business requirements.

• Deconstruct complex challenges, pinpoint problems, and formulate effective solutions.

• Work collaboratively with colleagues, clients, business partners, developers, and designers.

• Address requests from team members and clients during standard business hours.

• Facilitate and promote the delivery of IT services within federal agencies.

⛳️ Requirements

• Proven experience in supporting business process improvement or reengineering projects, applicable to both IT and non-IT sectors, whether system-driven or not.

• Extensive expertise in process mapping, assessing current processes, designing future-state processes, and utilizing design thinking principles.

• Familiarity or experience with the federal budgeting process.

• Capability to deconstruct intricate problems, identify issues, and devise practical solutions.

• Excellent written and verbal communication abilities.

• Quick adaptability to new subject areas, with the ability to hit the ground running.

• Highly organized, capable of working independently while also collaborating effectively within a team.

• Proficient in asking insightful, probing questions to gather essential information from stakeholders and comprehend business needs.

• Competence to prioritize, balance, and advance multiple competing priorities in a dynamic, fast-paced environment.

• Ability to engage professionally and collaboratively with teammates, clients, and business partners.

• Strong judgment and innovative problem-solving skills.

• Ability to respond to inquiries from team members and clients through email, MS Teams, or other communication platforms during standard business hours.

• Active listening and collaboration skills to fully understand client needs and work effectively with developers and designers.

🏝️ Benefits

• Competitive compensation within the industry.

• Medical and dental insurance coverage.

• Paid time off and holidays.

• 401(k) retirement plans with matching contributions.

• Remote work opportunities.

• Paid training programs.

• Employee referral incentives.

• Employee development initiatives.