Business Analyst

This is a fully remote position, open to applicants in Lebanon.

📋 Description

• We are seeking a proactive Business Analyst to become a part of our team. In this position, you will play an essential role in analyzing business needs, acting as a liaison between departments to ensure that comprehensive system solutions are effectively developed and implemented. The ideal candidate will possess a robust analytical mindset and be capable of communicating efficiently with both technical teams and business stakeholders.

• The Business Analyst will act as the connector between clients and internal teams, ensuring the IRMS Suite is tailored to meet client-specific needs. You will lead discovery sessions, document business requirements, and convert them into system configurations, facilitating smooth implementations and client engagement.

• Responsibilities include:

• - Collaborating with clients to collect, document, and analyze business requirements.

• - Configuring the IRMS Suite to support medical information workflows and compliance standards.

• - Translating requirements into functional specifications and working alongside product and implementation teams.

• - Assisting with validation, testing, and deployment activities to guarantee successful rollouts.

• - Offering expert advice to clients on best practices in medical information management.

• - Participating in client workshops and industry-related engagements as necessary.

• - Utilizing AI-driven tools and workflows to enhance the processes of requirements gathering, documentation, and system configuration.

• - Identifying opportunities to integrate AI and automation into client workflows and internal operations to boost efficiency and accuracy.

⛳️ Requirements

• Qualifications:

• - A minimum of 3 years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.

• - A curious, AI-focused mindset, seeking to identify areas for enhancing business and internal workflows through AI and automation.

• - Proven ability to elicit and convert business requirements into effective system configurations.

• - Practical experience in configuring enterprise systems or SaaS applications.

• - Strong client-facing and communication abilities, including leading discovery sessions.

• - Proficiency in MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar).

• - Comfort in using AI tools to enhance analysis, automate repetitive tasks, and speed up decision-making.

• - An analytical mindset, attention to detail, and strong problem-solving skills.

• - Capability to manage multiple client projects concurrently.

• - Willingness to travel occasionally for client meetings and industry events.

• - A background in pharma/biotech solutions is preferred (Medical Affairs, Medical Information, or related systems strongly preferred).

• - Familiarity with pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) is preferred but not mandatory.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and growth.

• Comprehensive health and wellness benefits.

• Flexible work environment with remote work options.

• A collaborative and innovative team culture.