Business Advisor

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Deliver industry training and support to franchisees in the designated region while enhancing profitability and participating in the launch of new stores.

• Develop, drive, and execute a robust Catering program for franchisees.

• Implement the franchisee store Startup Program.

• Optimize restaurant profits at each location through business performance assessments, P&L reviews, training, and evaluations of store operations.

• Supervise the operations of multiple restaurant locations.

• Create sales strategies and business development plans.

• Collaborate with the marketing team to implement local marketing campaigns (both active and digital).

• Analyze KPIs and analytics.

• Train and reinforce the franchise model, system, and best practices.

• Guide, train, and manage hourly employees, management staff, and supervisors.

• Ensure compliance with safety, health, and business regulations across all branches and oversee the operation of essential equipment.

• Compile brand compliance data.

• Maintain brand standards of excellence and service, ensuring quality performance.

• Organize and execute training programs for franchisees to enhance brand awareness in your region.

• Participate in regional meetings and manage the completion and processing of necessary paperwork.

• Sustain a high level of expertise and skills in all operational and training areas.

• Consult with franchisees to identify and define needs or issues and determine the necessary scope of investigation for solutions.

• Advise the Brand Leader on issues discovered through communication with franchisees.

• Conduct follow-ups with franchisees on a weekly or bi-weekly basis to ensure optimal outcomes.

• Compile brand compliance data and assist franchisees in enhancing their image.

• Complete, maintain, and process required documentation, records, and daily reports.

• Manage daily and weekly scheduling in Microsoft Outlook (minimum of two weeks in advance).

• Responsible for constructing and adhering to setup instructions for new locations, possessing a full understanding of tools and their application.

• Proactively advance programs that benefit the brand and all franchisees.

• Travel 50-75% within and outside the region.

⛳️ Requirements

• A Bachelor's degree (B.A., B.B.A., or B.S.) or equivalent from a four-year college or university; or an Associate's degree (A.A. or A.S.) or equivalent from a two-year college or technical school; or one to three years of relevant experience and/or training; or a comparable combination of education and experience.

• Proficient in Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.

• Experience with point-of-sale (POS) software and accounting software is a plus.

• A valid driver's license and automobile insurance are required.

• Possession of a credit card with an available credit limit to cover expenses.

• Strong background in the relevant industry and specific production techniques.

• Experience in sales and business operations with the ability to interpret profit and loss statements.

• Restaurant experience is essential.

• Must be willing to travel 50-75% as necessary for tradeshows, regional meetings, and other assigned meetings.

🏝️ Benefits

• Competitive salary

• Comprehensive benefits package

• Medical, Dental, Vision, and Life insurance coverage

• Short- and Long-term disability insurance

• Generous paid time off and holidays

• 401(k) plan with company matching

• Employee Development Programs

• Opportunities for social gatherings and team-building activities

• Leadership workshops for personal growth

• Recognition for outstanding performers

• Philanthropic opportunities to give back to the community