Business Advisor

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• The Business Advisor delivers industry training and support to franchisees within the designated region, while also focusing on enhancing profitability and participating in new store openings.

• Develop, promote, and execute a robust Catering program for franchisees.

• Implement the Startup Program for franchisee stores.

• Optimize restaurant profits at each location through business performance evaluations, P&L reviews, training sessions, and assessments of store operations.

• Supervise the operations of multiple restaurants.

• Formulate sales strategies and plans for business development.

• Work in conjunction with the marketing team to implement local campaigns, both active and digital.

• Analyze KPIs and performance analytics.

• Train and reinforce the franchise model, system, and best practices.

• Mentor, train, and oversee hourly employees, management, and supervisors.

• Ensure all branches comply with safety, health, and business regulations, as well as the operation of essential equipment.

• Compile brand compliance data.

• Maintain brand standards of excellence and service to guarantee quality performance.

• Plan and implement training programs for franchisees to enhance brand awareness in the region.

• Participate in regional meetings and manage the completion, maintenance, and processing of required paperwork.

• Sustain a high level of knowledge and skills across all operational and training aspects.

• Consult with franchisees to identify needs or problem areas and determine the scope of necessary investigations to find solutions.

• Advise the Brand Leader on issues identified through communication with franchisees.

• Follow up with franchisees on a weekly or bi-weekly basis to ensure optimal outcomes.

• Compile brand compliance data and assist franchisees in enhancing their brand image.

• Complete, maintain, and process necessary paperwork, records, and daily reports.

• Organize daily and weekly schedules in Microsoft Outlook (minimum of two weeks in advance).

• Responsible for constructing and adhering to guidelines for new location setups, including a thorough understanding of tools and their usage.

• Proactively advance programs that benefit the brand and all franchisees.

• Travel 50-75% both within and outside the region.

⛳️ Requirements

• A Bachelor's degree (B.A., B.B.A., or B.S.) or equivalent from a four-year college or university; or an Associate's degree (A.A. or A.S.) or equivalent from a two-year college or technical school; or one to three years of relevant experience and/or training; or an equivalent combination of education and experience.

• Proficient working knowledge of Microsoft Office Suite.

• Familiarity with Internet Explorer or Google Chrome.

• Experience with Customer Relationship Management systems and scheduling software.

• Knowledge of Point-of-sale (POS) software and accounting software is a plus.

• Valid driver's license and automobile insurance are required.

• A credit card with sufficient available credit to cover expenses.

• Strong background in the relevant industry and specific production techniques.

• Experience in sales and business operations, along with the ability to interpret a profit and loss statement.

• Prior restaurant experience is essential.

• Must be willing to travel 50-75% of the time and as required for Tradeshows, Regional Meetings, and other assigned meetings.

🏝️ Benefits

• Competitive compensation.

• Comprehensive training to develop your skills at our headquarters.

• Opportunities for travel.

• Medical, Dental, Vision, and Life insurance coverage.

• Short- and Long-term disability insurance.

• Generous time off and paid holidays.

• 401(k) plan with company match.

• Employee Development Programs.

• Social gatherings and team-building activities.

• Leadership workshops for personal development.

• Recognition for our top performers.

• Philanthropic opportunities – a chance to give back to the community.