Brand Reputation, Community Engagement, Social Listening Specialist

This is a fully remote position, open to applicants in United States, +16 more states.

📋 Description

• Enhance and expand Jerry's organic presence across platforms like Reddit, Quora, YouTube, and TikTok.

• Create a community-specific engagement strategy for Jerry, detailing optimal times to post, respond, or remain inactive.

• Cultivate Jerry's subreddits into vibrant, trusted communities.

• Develop scalable content and engagement strategies while maintaining authenticity and utilizing AI where appropriate.

• Collaborate with the Growth and Content teams to ensure consistency across various channels.

• Analyze sentiment, share of voice, referral traffic, and LLM citations.

• Represent Jerry in an authentic manner, fostering trust with both current and prospective users.

⛳️ Requirements

• Over 3 years of experience in community management or organic social media.

• Preferably experienced in fintech, insurtech, or another consumer-oriented and/or regulated sector.

• Deep understanding of the cultures on Reddit, TikTok, and Quora.

• Capability to write in an authentic voice, steering clear of corporate jargon.

• Familiarity with SEO principles and how LLMs reference sources.

• Proven track record of making dull or high-pressure categories more relatable.

• Skill in developing scalable systems and strategies.

• Currently residing in one of the eligible hiring locations: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, North Carolina, New Jersey, Nevada, New York, Oregon, Tennessee, Texas, Utah, Virginia, or Ontario, Canada.

• Must have legal authorization to work in the U.S. or Canada.

• Required to disclose if visa sponsorship is needed.

🏝️ Benefits

• Equity opportunities or stock options may be part of the total compensation package.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid time off.

• Paid parental leave.

• 401(K) plan with employer matching available in the U.S.

• RRSP plan with employer matching available in Canada.

• Wellness benefits.

• Fully remote work options.