Brand Operations Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the main coordinator for Brand team operations, ensuring alignment across priorities, timelines, and deliverables.

• Oversee and manage intricate calendars across various time zones.

• Assist in prioritizing tasks and tracking workflows to ensure initiatives progress smoothly.

• Keep key documents, timelines, and team resources organized.

• Plan, organize, and execute multifaceted meetings (including QBRs, leadership reviews, and team sessions).

• Coordinate logistics such as scheduling, agendas, materials, venues, and technology.

• Provide support during meetings to ensure flawless execution.

• Facilitate the coordination of forward-looking plans, including follow-ups from QBRs and tracking cross-team actions.

• Enhance team engagement by supporting offsites, team events, and recognition initiatives.

• Lead and coordinate the development of a strategic plan to adopt and optimize AI across the Brand organization.

• Collaborate with cross-functional stakeholders to uncover opportunities for AI-driven efficiencies and improved workflows.

• Monitor the progress of AI-related initiatives to ensure they align with broader brand objectives.

• Assist in change management by documenting processes, sharing best practices, and promoting adoption.

• Supervise procurement and scope of work (SOW) support among vendors.

• Manage global travel arrangements and create detailed itineraries.

• Handle expense reporting and perform monthly reconciliation of credit card statements.

• Aid in budget tracking, timelines, and documentation.

• Assist with onboarding coordination and team-wide processes.

• Collaborate with internal stakeholders, including Legal, HR, Finance, and leadership teams, to meet team and organizational objectives.

• Cultivate strong relationships at all levels of the organization.

• Identify areas for improved coordination and operational efficiency.

⛳️ Requirements

• Outstanding organizational and time management capabilities with a keen attention to detail.

• Ability to prioritize and manage various assignments with little oversight.

• Strong judgment and aptitude for handling sensitive and confidential information with discretion.

• Excellent written and verbal communication skills.

• High level of professionalism along with a customer-service orientation.

• Ability to remain composed, adaptable, and solutions-focused in a fast-paced, ambiguous setting.

• Strong interpersonal skills with the capacity to build trust and collaborate effectively.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.

• Comfort with emerging technologies and an interest in leveraging AI to enhance workflows and team performance.

• Capacity to work independently as well as collaboratively within a team.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Telehealth coverage.

• Flexible work schedules and opportunities to work from home.

• Development and career growth opportunities.

• Open Time Off in addition to 10 paid holidays.

• 401(k) matching program.

• Adoption Assistance.

• Fertility treatments.