Brand Operations Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• A rapidly expanding D2C skincare brand is seeking to appoint a Brand Operations Manager to establish the operational framework supporting the brand. This role demands high ownership and leadership from an individual capable of introducing structure in a dynamic setting.

• Collaboration with the founder will be essential as you play a pivotal role in maintaining organization, accountability, and progress within the business.

• You will be responsible for developing and managing the systems, processes, and cross-functional workflows that ensure the brand operates at an optimal level.

• Your involvement will include weekly planning, team accountability, coordination of product launches, vendor management, and monitoring operational performance.

• You will assist in leading the implementation of AI across various departments and identify practical applications that enhance productivity, output, speed, and quality.

• Additionally, you will support the creation of the new product pipeline, managing timelines, communication, and delivery with contractors and consultants.

⛳️ Requirements

• Exceptionally organized, proactive, and focused on execution.

• Highly productive with the ability to elevate the output of those around you.

• Strong aptitude for building systems, managing moving parts, and ensuring accountability among team members.

• Remarkably efficient at completing tasks.

• Highly self-motivated with an intrinsic drive.

• Open to acquiring new skills, undertaking new responsibilities, and swiftly adapting in an agile environment.

• A true learner who is curious, receptive to coaching, and committed to continuous improvement.

• Clear, direct, and confident in your communication style.

• Proficient in conflict resolution and effective cross-functional coordination.

• Composed under pressure, capable of managing fast-paced environments while maintaining attention to detail.

• Comfortable collaborating closely with a founder to translate vision into actionable execution.

• Enthusiastic about AI and eager to lead its implementation throughout the organization.

• Detail-oriented enough to identify issues early and practical enough to resolve them swiftly.

• A minimum of 3 years of experience in operations, project management, program management, brand operations, or a similar cross-functional role.

• Experience within a D2C brand, e-commerce sector, skincare, beauty, wellness, or consumer product company is highly desirable.

• Strong working knowledge of project management tools such as Asana, Notion, ClickUp, Monday.com, or comparable platforms.

• Proven experience in coordinating multiple stakeholders, vendors, timelines, and launch deliverables.

• Experience in supporting multiple product launches, contractor or consultant coordination, or compliance-heavy execution is a significant advantage.

• Experience in enhancing workflows, introducing new systems, or promoting the adoption of productivity tools is a strong plus.

🏝️ Benefits

• Opportunity to work in a dynamic and fast-paced environment.

• Collaborate closely with innovative leaders in the skincare industry.

• Be part of a growing brand that values creativity and initiative.

• Competitive salary and benefits package.