BOP Case Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain relationships with case managers, social workers, nurses, discharge planners, and other clinical contacts within hospitals and facilities.

• Gather clinical updates, treatment plans, expected length of stay, discharge planning details, and any barriers to discharge.

• Examine available medical records and compile pertinent clinical information.

• Record clinical updates, communication efforts, discharge details, outstanding items, and subsequent steps in specified systems.

• Liaise with prison medical teams when clarification is needed regarding treatment plans, discharge requirements, or care coordination inquiries.

• Facilitate communication concerning transfers, direct admissions, facility acceptance, and physician-to-physician coordination as necessary.

• Work in partnership with Correctional Account Coordinators, Account Managers, medical records teams, and other internal parties to guarantee timely and accurate case updates.

• Keep case information current in AXIS, Salesforce, SharePoint, spreadsheets, and other designated platforms.

• Finalize documentation and case updates after discharge or transfer is completed.

• Compile and distribute weekly case management reports to the designated contacts at the prison.

• Raise issues related to clinical deterioration, unclear treatment plans, discharge obstacles, communication deficiencies, or urgent matters to management and relevant stakeholders.

⛳️ Requirements

• Valid and unrestricted Clinical Social Work license.

• Experience in clinical case management, utilization management, discharge planning, inpatient care, correctional healthcare, managed care, or complex care coordination.

• Solid comprehension of medical terminology, inpatient care, discharge planning, and clinical documentation processes.

• Capability to review, interpret, and summarize medical records along with verbal clinical updates.

• Excellent written and verbal communication abilities.

• Proficiency in managing multiple active cases with conflicting priorities.

• Strong organizational skills, attention to detail, and commitment to follow-through.

• Ability to identify clinical or operational issues that necessitate escalation.

• Familiarity with Microsoft Teams, SharePoint, Salesforce, electronic documentation systems, spreadsheets, and associated technological platforms.

• This role operates on a weekday schedule from Monday to Friday, 9:00 AM to 6:00 PM.

🏝️ Benefits

• Dedication to maintaining confidentiality and the proper management of sensitive medical and correctional healthcare information.