Bookkeeper, Quickbooks Certified

This is a fully remote position, open to applicants in India.

📋 Description

• Accurately classify transactions, reconcile accounts, and maintain organized ledgers.

• Identify and address discrepancies with precision and attention to detail.

• Conduct monthly financial reviews to ensure that every client's records are precise and current.

• Act as the primary point of contact for clients — small business owners who depend on your expertise.

• Offer empathetic, professional, and clear communication via chat, email, and phone.

• Foster strong relationships by conveying financial information in an easily understandable manner for clients.

• Proactively identify and resolve client issues.

• Manage the client experience from beginning to end, ensuring satisfaction and trust.

• Collaborate with internal teams using platforms such as Bench App, Salesforce, and Slack.

⛳️ Requirements

• QuickBooks Online Certification is mandatory (active certification required).

• Over 1 year of experience in bookkeeping, auditing, or tax preparation.

• More than 1 year of experience in customer-facing or client service roles — preferably supporting U.S.-based clients.

• Excellent proficiency in spoken and written English (clear, confident, and professional communication is essential).

• Strong customer service orientation with the ability to explain financial concepts clearly and empathetically.

• Practical experience using QuickBooks Online.

• High attention to detail, excellent problem-solving abilities, and a proactive approach.

• A degree in Accounting, Finance, or a related field (or equivalent experience).

🏝️ Benefits

• Employees have the option to work remotely.