Bodily Injury & Litigation Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide technical expertise, coaching, and oversight to the Bodily Injury and Litigation claims team.

• Facilitate team meetings and conduct regular one-on-one coaching sessions.

• Assist in recruiting, training, onboarding, and developing claims talent.

• Support performance management and the accomplishment of team goals.

• Approve employee timecards and monitor productivity levels.

• Review claims for coverage, liability, reserve adequacy, and quality of handling.

• Assess BI and UMBI exposures and suggest negotiation strategies.

• Grant authority to accept, defer, or reject settlement demands within designated limits.

• Approve settlements and claim payments within allocated authority.

• Ensure claims adhere to company guidelines, regulatory standards, and industry best practices.

• Conduct reserve reviews and direct necessary reserve adjustments.

• Monitor litigated claims to ensure timely handling and resolution.

• Review legal and vendor invoices and authorize appropriate payments.

• Keep track of filing deadlines, pleadings, and litigation-related tasks.

• Assist with quarterly Litigation Calibration reporting and analysis.

• Authorize approved vendors, accident reconstruction specialists, and other necessary resources.

• Assist with claim assignments and the distribution of workloads.

• Monitor aging claims, overdue tasks, inactive files, and reserve exceptions.

• Address escalated customer concerns and complaint calls.

• Support training on claims management platforms, reporting portals, DocuSign, ISO Claim Search, and related technologies.

• Maintain compliance with state and federal regulations, Department of Insurance requirements, and company policies.

⛳️ Requirements

• 8+ years of experience in Property & Casualty claims.

• Extensive experience in handling Bodily Injury claims.

• Significant experience with Uninsured/Underinsured Motorist Bodily Injury claims.

• Considerable experience managing litigated claims.

• Significant experience with Property Damage claims.

• Strong understanding of insurance industry practices, regulations, and claim handling standards.

• Excellent analytical, organizational, and decision-making abilities.

• Ability to effectively manage multiple priorities in a high-volume environment.

• Strong communication and customer service skills.

• Proficiency in Microsoft Office products and claims management systems.

• Ability to successfully pass a background check.

• Prior claims leadership or supervisory experience is preferred.

• Experience in mentoring and developing claims professionals is preferred.

• Proven success in managing litigation strategy and settlement negotiations is preferred.

🏝️ Benefits

• Equal Opportunity Employer committed to fostering an inclusive workplace.

• Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices.