Bodily Injury and Litigation Supervisor

This is a fully remote position, open to applicants in Alabama, +19 more states.

📋 Description

• Evaluate files for coverage, liability, and timely management.

• Provide recommendations for handling and offer guidance to team members.

• Ensure that ongoing claims processing adheres to company standards and industry best practices and regulations.

• A vital responsibility is granting authority to accept, defer, or reject demands.

• Approving timecards is an essential task.

• Review BI and UMBI evaluations for accuracy and suggest negotiation strategies.

• Determine, recommend, and authorize settlement and payment processes within the designated authority framework.

• Support training initiatives involving Decision Net, CMS Reporting Portal, Acrobat Reader Docu-Sign, ISO Claim Search, and other requested processes.

• Regularly lead team meetings and conduct one-on-one coaching sessions with direct reports.

• Assist in compiling data for the quarterly Litigation Calibration report.

• Help assign new files to members of the BI/Litigation team.

• Create follow-up tasks for yourself or management on all newly assigned BI/Litigation files.

• Provide continuous task monitoring throughout the lifecycle of specific files and/or file handlers.

• Track and follow up on files that have not been worked in 30 days, those closed with open reserves, and overdue tasks greater than four days delinquent.

• Resolve complaint calls within your expertise and authority, escalating others to management.

• Conduct regular reserve adequacy reviews and recommend reserve increases when necessary.

• Authorize the use of certain approved vendors to assist with securing ANOIs and other tasks, and permit accident reconstructionists to evaluate minimum impact claims.

• Review vendor and legal invoices, authorizing payment except for invoices related to expert retention, trials, and those exceeding $4000.

• Oversee PLDs and TLDs for timely processing and responses.

• Ensure compliance with state and federal laws, Department of Insurance criteria, and insurance carrier standards while enforcing Aspire General Insurance Company and partner policies, procedures, and work rules.

• Assist in identifying, recruiting, hiring, and developing top claims talent.

• Meet targeted performance goals.

• Perform other duties as assigned.

⛳️ Requirements

• Over eight years of experience in Property and Casualty insurance claims.

• A deep understanding of insurance industry practices, standards, and terminology is essential.

• Significant experience managing litigated, property damage, and injury claims.

• Must be able to pass a background check.

• Capability to thrive in a high-volume, fast-paced environment while managing multiple priorities is required.

• A disciplined approach to all job-related activities is necessary.

• A strong foundation in personal organization, sound decision-making, analytical skills, and excellent interpersonal and customer service skills is essential.

• Proficient keyboard skills and familiarity with Windows and MS Office products are required.

• Prior management experience is preferred.

🏝️ Benefits

• Medical

• Dental

• Vision

• HSA*

• PTO

• 401k

• Company Observed Holidays