Bodily Injury Adjuster – UM/UIM Moderate Represented

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Conducting investigations of moderately represented claims, which generally encompass uninsured or underinsured motorist (UM/UIM) claims in both single and multi-car accidents, as well as represented moderate or major claims.

• Managing intricate CPL claims or specialized claims, such as business interruption, loss of income, and E&O policies.

• Collecting recorded statements, addressing loss of use claims, issuing payments to relevant parties, and negotiating or referring bodily injury matters that remain unresolved.

• Confidently and autonomously investigating casualty claims by conducting thorough reviews of damages and interpreting policies to ascertain coverage.

• Engaging with customers through phone calls, emails, and occasionally video chats to facilitate a swift, fair, and seamless claims process.

• Assessing and negotiating claims settlements with customers, vendors, third-party carriers, and claimants, adhering to all legal and business standards.

• Employing various tools to efficiently perform tasks in a dynamic environment, including estimation tools, job aids, and additional settlement platforms, while applying sharp critical thinking skills.

⛳️ Requirements

• A minimum of 3 years of experience in liability investigations, bodily injury claim evaluations, and negotiations is preferred.

• Experience in handling casualty claims is essential.

• Prior background in bodily injury claims management or a related discipline.

• Excellent communication skills, particularly over the phone, to build rapport and accurately assess claims.

• Capability to work independently and remotely, while effectively managing time.

• Knowledge of insurance policies, coverage, and liability assessment.

• Strong critical thinking and problem-solving abilities to effectively evaluate and negotiate injury claims.

🏝️ Benefits

• A technology bundle providing all necessary equipment for remote work (laptop, monitors, headset, keyboard, mouse).

• An $80 monthly connectivity reimbursement to help offset internet costs.

• Competitive compensation with support for ongoing development and career progression.

• Flexible scheduling and a time-off policy designed to enhance your work/life balance.

• Comprehensive initial and ongoing training to ensure proficiency in your new role.

• Extensive benefits including a 401K/pension, education reimbursement, and programs designed to help you balance work with your personal life.