Biomed Technician 1

This is a fully remote position, open to applicants in California.

📋 Description

• Responds to service requests to assess, diagnose, and carry out repairs and planned maintenance (PM) on customers' basic biomedical equipment.

• Drives customer satisfaction through exceptional service delivery.

• Assess basic issues with customer biomedical equipment, implement necessary repairs, and, when assigned, conduct PM and safety/environmental inspections.

• Assist more seasoned technicians with both basic and more intricate repairs and resolutions.

• Communicate effectively and collaborate with teammates and colleagues.

• Adhere to relevant GE policies, procedures, hospital protocols, and complete necessary documentation.

• Maintain regular communications with customers to ensure issues are resolved and proper follow-up occurs, fostering strong customer relationships and ongoing satisfaction.

• Implement GE/customer facility contracts and support business goals and objectives.

• Collaborate as part of a local team to ensure efficient service delivery across all accounts within the designated area.

• Share on-call duties when trained.

• Document all repair activities and submit reports/summaries according to the established schedule.

• Ensure proper care of spare parts, tools, and testing equipment, and maintain calibration.

• Enhance and sustain technical knowledge of current standards, codes, and procedures for the safe and effective use of medical equipment through formal training.

• Understand and utilize available resources for assistance (e.g., manuals, technical support, Facetime app, online resources).

⛳️ Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED with 2+ years of experience servicing electrical, electronics, IT, or mechanical equipment.

• Strong analytical and communication skills with the ability to convey technical issues to customers in an easily understandable manner.

• Comply with GEHC's standard background check, including a post-offer drug screening.

• Adhere to all customer access policies, which may include obtaining and/or providing proof of required immunizations, as well as additional drug tests or background checks (including a federal government background check if assigned to support a federal contract).

🏝️ Benefits

• Medical

• Dental

• Vision

• Paid time off

• 401(k) plan with employee and company contribution opportunities

• Life insurance

• Disability insurance

• Accident insurance

• Tuition reimbursement