Billing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide timely responses and support in addressing a high volume of billing inquiries and cases.

• Compare customer contracts with invoices to pinpoint any discrepancies.

• Collaborate with internal teams and clients to resolve any disputes that may arise.

• Prepare and maintain thorough records of accounts receivable.

• Oversee customer accounts, including updates to contacts, invoices, and credit memos.

• Execute month-end responsibilities and assist with the closing processes.

• Conduct audits of billing and contract systems to ensure accuracy and completeness in billing.

• Comprehend and implement billing policies and procedures effectively.

⛳️ Requirements

• A bachelor's degree in Accounting is preferred.

• A minimum of 3 years of relevant experience in billing, disputes, contracts, or collections.

• Strong customer service skills complemented by a professional demeanor.

• Outstanding verbal and written communication abilities.

• Excellent analytical capabilities with a keen attention to detail and high accuracy.

• Strong organizational and time management skills.

• Capability to meet deadlines consistently.

• Familiarity with Salesforce, Netsuite, or other billing/revenue systems is a plus.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits, including contributions to a company Health Savings Account.

• 401(k): ModMed offers a matching contribution of 50% of your deferred contribution on up to 6% of your compensation each payday.

• After one year of employment with ModMed, you can keep 100% of any matching contributions received.

• Generous Paid Time Off and Paid Parental Leave programs.

• Company-paid Life and Disability benefits.

• Flexible Spending Account.

• Employee Assistance Programs.

• Company-sponsored Business Resource & Special Interest Groups that foster engaged and supportive communities within ModMed.

• Opportunities for professional development, including tuition reimbursement programs and unlimited access to LinkedIn Learning.

• Global presence with in-person collaboration opportunities, and a dog-friendly headquarters in the US.

• Hybrid office-based roles with remote work options available for certain positions.

• Weekly catered breakfast and lunch.

• Treadmill workstations, Zen, and wellness rooms available within our BRIC headquarters.