Billing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for the prompt review and submission of medical claims to various insurance companies on behalf of multiple providers and clinics.

• Well-versed in all components of the financial process, including scheduling, billing, and collections.

• Examine patient bills for precision and thoroughness within established timeframes.

• Proactively seek out missing information to guarantee claims are submitted correctly and on time.

• Familiar with insurance regulations and guidelines, including Medicare and Medicaid.

• Comply with billing protocols, policies, and procedures.

• Determine the appropriate party for billing, whether it be the insurance provider or the patient.

• Complete all required billing checklists before submission.

• Engage in follow-up activities to ensure timely gathering of documentation.

• Liaise with clinic staff and insurance companies.

• Ensure that all necessary documentation is included or coordinate with the relevant clinic to update records.

⛳️ Requirements

• High school diploma or equivalent.

• Must be a suitable fit for the role, as evaluated through the Talent Bullseye assessment administered by Hanger during the selection process.

• Strong customer service and communication abilities.

• Excellent interpersonal, verbal, and written communication skills, with the capacity to follow both written and verbal instructions.

• Resourceful and adaptable team player who excels in establishing trusting relationships.

• Familiarity with HIPAA and other medical insurance regulations and terminology related to private payers, state, and federal plans, including coding, billing, and reimbursement protocols.

• Knowledge of ICD-9, ICD-10, HCPCS/CPT, and other coding systems.

• Proficient in computer skills, including Windows-based office applications (e.g., Word, Excel) and automated billing systems.

• Capable of using all necessary office equipment, such as fax machines, calculators, postage machines, copiers, etc.

• Awareness of applicable state, federal, and regional collection and reimbursement laws.

• Strong organizational skills with the ability to handle multiple tasks simultaneously.

• Detail-oriented while working in a fast-paced environment.

• Demonstrate enthusiasm and maintain a positive attitude.

• Ability to work independently and think creatively.

• Familiarity with medical terminology.

• Proficient in basic math and accounting skills.

• Act with integrity at all times, remaining honest, transparent, and respectful in all relationships. Center patient care in all actions, building lasting trust. Encourage open collaboration and constructive dialogue with everyone. Continuously innovate solutions, adapting to change. Focus on achieving superior outcomes and refining work processes for exceptional results.

🏝️ Benefits

• Competitive Compensation Packages.

• 8 Paid National Holidays & 4 additional Floating Holidays.

• Paid Time Off (PTO) that encompasses Vacation and Sick time.

• Medical, Dental, and Vision Benefits.

• 401k Savings and Retirement Plan.

• Paid Parental Bonding Leave for New Parents.

• Generous Employee Referral Bonus Program.

• Mentorship Programs for both Mentors and Mentees.

• Student Loan Repayment Assistance based on Location.

• Opportunities for Regional & National travel as CPO/CO/CP.

• Participation in Local and National volunteer events such as Hanger’s BAKA Bootcamp and EmpowerFest.