Billing Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Prepare, process, and reconcile customer billing in accordance with company policies.

• Review invoices for accuracy and analyze billings and any discrepancies.

• Assist with month-end closing activities, including journal entries, billing packages, A/R account analysis, and revenue metrics.

• Maintain sales orders and analyze sales contracts to ensure billing is consistent with contract terms.

• Collaborate with sales and customer service teams to address billing inquiries and information requests.

• Work together with collections and/or sales to resolve payment-related issues.

• Conduct ad-hoc analyses as required.

• Ensure adherence to contract setup policies, processes, and procedures.

• Verify supporting documentation for orders.

• Create and manage customer orders within the financial system and validate order information.

• Generate monthly customer invoices according to established billing schedules.

• Analyze customer contracts and escalate issues when necessary.

• Process new orders, service changes, service removals, and other order types.

• Review or raise credit memorandums and submit credit memo packages for necessary approvals.

• Follow up with Legal and Order Management regarding early terminations.

• Coordinate with Project Management at the initiation and conclusion of jobs.

• Adhere to the Revenue Recognition Policy and apply tax parameters following guidance from the Tax Department.

• Support unbilled analysis at the end of the period and participate in month-end closing activities.

• Assist colleagues as required.

⛳️ Requirements

• Minimum of 4 years’ experience in a similar position.

• Proficiency in reading, writing, and speaking English and Spanish in a business context is essential.

• Strong problem-solving abilities and capacity to manage a high volume of data.

• Professional communication skills with both internal and external customers.

• Exceptional attention to detail and reconciliation skills.

• Ability to manage situations in a professional manner and work within tight deadlines.

• Excellent written and verbal communication capabilities.

• Strong time management and organizational skills.

• Proficient in Excel.

• CVs MUST BE PRESENTED IN ENGLISH.

🏝️ Benefits

• Opportunity to enhance skills through cross-departmental collaboration.

• Internal promotion system facilitating career advancement.

• Chance to engage in diverse projects with clients from various industries.

• Option to choose between a traditional desk job or a fieldwork environment.

• Opportunity to collaborate with global clients and colleagues.

• Work with the latest advancements shaping the future of communications.