Bilingual Real Property Damage Claims Adjuster

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Deliver efficient, friendly, and high-quality customer service to all policyholders and claimants by responding to customer inquiries and addressing requests.

• Collect essential information from customers to initiate claims and determine the appropriate course of action.

• Manage a portfolio of claims, set initial reserves for all potential exposures, and make adjustments as necessary throughout the claim process.

• Facilitate repairs for property damage when required.

• Identify situations that may require escalation if the loss no longer meets handling criteria.

• Engage in communication and coordination with relevant parties regarding negotiations and settlements.

• Contribute to the continuous improvement of best practices and process enhancements.

⛳️ Requirements

• Bachelor's degree (though candidates without one are still encouraged to apply if they meet other qualifications).

• Experience in managing real property damage is not mandatory but highly valued.

• A minimum of 1 year of experience in insurance claims and/or customer service is required.

• An active adjuster license is mandatory: resident state license preferred, or alternatively, a Designated Home State (DHS) license.

• Bilingual proficiency in Spanish and English is required.

🏝️ Benefits

• Comprehensive health insurance package with nationwide coverage, including vision and dental care.

• 401(k) retirement plan with employer matching contributions.

• Competitive paid time off (PTO) policy designed to keep our employees refreshed, healthy, happy, and energized!

• Generous family leave policy available after 8 months of continuous employment.

• Flexibility to work from anywhere to enhance work-life balance.

• Provision of an Apple laptop, a large second monitor, and other quality-of-life equipment that you may desire.