Bilingual Medical Assistant

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Manage incoming patient calls and messages, prioritizing urgent matters and escalating cases when necessary.

• Assist healthcare providers with patient follow-ups, medication oversight, and care coordination.

• Relay laboratory results, prescriptions, and treatment guidelines under the supervision of providers.

• Ensure accurate documentation of patient interactions, medical histories, and notes from providers.

• Keep electronic medical records (EMRs) comprehensive and current.

• Organize appointment scheduling and coordinate follow-up care for patients.

• Help with managing referrals and facilitate communication between providers, patients, and external healthcare entities.

• Aid in administrative tasks, billing coordination, and preparation of reports as required.

• Uphold confidentiality when managing protected health information.

• Work collaboratively with multidisciplinary teams to enhance patient outcomes.

⛳️ Requirements

• A minimum of 2+ years of clinical experience in hospitals, clinics, medical offices, or healthcare organizations.

• A valid Medical Assistant license or equivalent clinical certification is mandatory.

• Preference will be given to Registered Nurses (RN) or Medical Doctors (MD).

• Resume must clearly reflect current license or certification status.

• In-depth understanding of medical terminology, clinical procedures, and patient care protocols.

• Experience in patient triage and urgency evaluation is required.

• Familiarity with Electronic Medical Record (EMR/EHR) systems is necessary.

• Exceptional written and verbal communication skills in both English and Spanish.

• Advanced English proficiency (C1) is required.

• Strong organizational skills and meticulous attention to detail are essential.

• Must be comfortable working remotely during U.S. business hours.

🏝️ Benefits

• Fully remote opportunity

• Competitive monthly compensation in USD

• Work alongside experienced healthcare professionals

• Collaborative and supportive virtual work environment

• Opportunity for long-term career growth in remote healthcare operations

• Make a meaningful impact on patient care from anywhere in Latin America