Bilingual Customer Service – Spanish, English

This is a fully remote position, open to applicants in California.

📋 Description

• Engage with your neighbors to discuss the services available that can assist them in their circumstances.

• Offer optimal solutions tailored to their needs through various communication channels, which may include voice, email, or chat.

• Address customer inquiries with attentive listening skills.

• Resolve customer concerns with empathy and patience.

⛳️ Requirements

• Minimum of 6 months experience in customer service.

• Possession of a high school diploma or equivalent qualification.

• Excellent written and verbal communication abilities in both Spanish and English.

• Proficient computer skills.

• Bilingual capability in English and Spanish.

• Must be a U.S. citizen as this role supports a U.S. government assignment.

🏝️ Benefits

• Supportive environment for your career and professional growth.

• An inclusive culture with a community-oriented organization that encourages giving back.

• A global team of inquisitive lifelong learners aligned with our company values.

• Base pay of $17.75 per hour, along with an additional $5.09 per hour for the first 40 hours in lieu of health benefits for this temporary position.