Bilingual Account Manager – Mid-Market

This is a fully remote position, open to applicants in Canada.

📋 Description

• Safeguard and expand a portfolio of client accounts

• Oversee the pricing transition for your assigned accounts

• Propel the adoption of multiple modules

• Mitigate the risk of customer churn

• Ensure an organized and precise HubSpot pipeline

• Utilize AI tools to enhance your call preparations

⛳️ Requirements

• Proficiency in both French and English is essential

• Minimum of 2 years of experience in account management or customer success with a renewal target — you should have managed a quota, not merely contributed to it

• Proven track record of managing accounts valued between $1M and $5M in ARR

• Demonstrated capability to navigate challenging commercial discussions

• Strong adherence to pipeline management

• Familiarity with AI tools such as Claude, Copilot, and ChatGPT

• Background in a scale-up environment is preferred

🏝️ Benefits

• Supportive and diverse workplace culture

• Opportunities for career advancement

• Utilization of AI to enhance the hiring process