Bi-lingual Dental Scheduler

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to incoming calls within 3 seconds or less.

• Complete a standard call in no more than 5 minutes.

• Deliver exceptional patient care and customer service consistently.

• Manage time effectively both during and outside of phone calls.

• Prioritize tasks and calls based on their significance.

• Accept constructive criticism with a collaborative attitude.

• Maintain a distraction-free work environment.

⛳️ Requirements

• A high school diploma or equivalent is required.

• A post-secondary education of 2 years is preferred.

• 1-2 years of customer service experience is necessary; experience in phone-based roles is highly preferred.

• Proficiency in Spanish is required.

• A high-speed internet connection is mandatory.

• Successful completion of a pre-employment background check is required.

• Must pass all pre-employment assessments successfully.

• Two work references with current contact details must be provided at the time of the interview.

🏝️ Benefits

• Healthcare coverage through Cigna.

• Paid premiums for dental and vision insurance.

• Access to the Employee Assistance Program.

• Paid vacation and sick leave.

• Paid holidays.

• 401k plan with a 4% company match.

• Life insurance with premiums covered.

• Premium-paid long-term disability coverage.

• Short-term disability benefits.

• Opportunities for professional development.

• Bonus potential.

• Possible cost of living differential in base pay, depending on location.