Benefits Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the daily administration of global benefits programs, encompassing health and welfare, retirement and pension, leave, wellbeing, eligibility, enrollment, issue resolution, and region-specific offerings in the U.S., India, Canada, and the UK.

• Supervise the execution of benefits programs within a shared service HR model by collaborating with People Ops, which includes handling escalations, meeting service delivery standards, maintaining documentation, ensuring controls, audit readiness, and compliance with global governance frameworks.

• Administer leave programs, which include statutory, supplemental, FMLA, state leaves, disability, and ADA-related processes, along with documentation, tracking, and compliance measures.

• Direct the global benefits renewal and annual cycle coordination, including open enrollment, statutory updates, communications, system testing, financial alignment, market competitiveness, and adherence to local requirements.

• Collaborate with vendors, brokers, Payroll, Finance, Legal, HR Technology, and People teams on deductions, funding, reconciliations, reporting, cross-border compliance, implementations, and troubleshooting issues.

• Ensure compliance with relevant benefits, pension, leave, tax, social insurance, health coverage, data privacy, and jurisdiction-specific regulatory requirements.

• Oversee benefits systems and vendor performance, focusing on configuration governance, data integrity, access controls, service levels, contract alignment, and process enhancements.

• Provide reporting and analysis on participation, cost trends, utilization, vendor performance, service metrics, audit findings, and financial impact to support planning and leadership decisions; perform additional duties as needed.

⛳️ Requirements

• 5–7 years of experience in benefits administration, Total Rewards, or a related People function, with exposure to global or multi-country benefits.

• In-depth knowledge of U.S. and global benefits regulations, compliance requirements, governance practices, leave programs, and self-insured plan administration.

• Proven experience collaborating with vendors, brokers, Payroll, Finance, Legal, HR Technology, and People teams to address escalations, manage renewals, and support service delivery.

• Strong attention to detail, operational discipline, communication skills, an employee support mindset, and the capability to exercise independent judgment within defined objectives.

• Experience with HRIS and benefits platforms is preferred, particularly Workday benefits administration and U.S. open enrollment; familiarity with Sequoia, Sparrow, or similar systems/vendors is also valued.

• Capability to leverage AI tools, automation, reporting, documentation, metrics, and process improvement to enhance benefits operations and internal controls.

• CEBS or similar certification, global or SaaS experience, exposure to benefits analytics, and experience providing guidance to team members are preferred.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability insurance

• 401K employer matching program

• Paid holidays

• Self-care days

• Paid time off

• Stock options