Benefits Manager

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Manage the execution and decision-making of benefit programs for specified categories of U.S. benefits changes.

• Oversee the execution and decision-making of benefits programs for Canada and LATAM.

• Convert global benefits strategy, market trends, utilization data, and regulatory requirements into recommendations and implementation plans for U.S. benefits.

• Ensure end-to-end accountability for benefits administration, including enrollment, eligibility, vendor management, employee issue resolution, and ongoing operations.

• Supervise compliance with federal, state, and local health, welfare, and retirement plan requirements.

• Act as a senior escalation point and subject-matter expert for complex benefits issues.

• Lead significant and complex benefits projects as well as recurring processes.

• Manage relationships with carriers, administrators, brokers, consultants, and other vendors.

• Promote continuous improvement in benefits processes, controls, documentation, and operating procedures.

• Oversee benefits cost stewardship by tracking utilization, cost drivers, vendor performance, budget adherence, and emerging risks.

• Implement approved cost-management strategies and assist in vendor negotiations, contract renewals, and pricing evaluations.

• Ensure accurate and controlled transmission of benefits data across HRIS, payroll, vendors, and internal stakeholders.

• Direct U.S. benefits communications for program changes, open enrollment, compliance notifications, and employee education.

• Manage and develop benefits analysts through coaching, prioritization, performance management, workload planning, and decision support.

• Foster team capability, accountability, and resilience through clear expectations, delegation, knowledge sharing, and leadership practices.

⛳️ Requirements

• Bachelor’s degree is preferred or equivalent experience.

• 8–12 years of progressive experience in benefits administration, analysis, or management.

• Proven experience managing complex benefits programs, vendor relationships, and cross-functional initiatives.

• Experience with Workday is highly preferred.

• Familiarity with Businessolver is a plus.

• Knowledge of benefits legislation and processes necessary to ensure plan compliance and appropriate plan administration.

• Ability to manage multiple priorities and meet tight deadlines.

• Ability to effectively communicate key messages to carriers, consultants, company leadership, HR, and employees.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Wellness programs.

• Health savings accounts.

• Flexible spending accounts.

• 401(k) plan with company match.

• Employee stock purchase program.

• 11 paid holidays.

• 18 PTO days annually.

• Volunteer time off.

• 6 weeks of 100% paid parental leave (except in states that offer paid family leave).

• Learning experiences to support career growth and success.

• Diverse, equitable, and inclusive culture.