Benefits Administration Services Associate

This is a fully remote position, open to applicants in Alabama, +25 more states.

📋 Description

• Responding to incoming calls

• Reviewing and managing emails

• Executing instructions from supervisors and managers throughout the workday

⛳️ Requirements

• Must possess a High School Diploma or an equivalent qualification

• Ability to successfully complete a criminal background check

• Proficient in using multiple systems (12) and dual monitor setups

• Must be computer literate and capable of uploading documents

• Previous experience in a call center is required

• Dependability and punctuality are essential

• Quick learning ability is necessary

• Strong customer service orientation with clear, professional communication skills and the capability to follow instructions precisely

• Must pass an internet speed test (minimum download of 25 Mbps, upload of 5 Mbps, and ping of 175 ms or less)

• Must be able to connect to a modem/router via an ethernet cable

• Reside in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

🏝️ Benefits

• Paid Training

• Opportunities for Career Growth

• Comprehensive Benefit Options

• Positive Work Environment

• Opportunity to make a significant impact on the travel experience