BDC Dealership Agent

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee both inbound and outbound customer interactions for partner dealerships.

• Exceptional communication abilities are essential.

• Practical experience in managing customer inquiries and scheduling appointments.

• Assist dealership operations to improve customer satisfaction and promote success.

⛳️ Requirements

• Demonstrated experience in a BDC role or a comparable customer service/appointment-setting position.

• Proficient verbal and written communication abilities.

• Capability to professionally manage inbound and outbound calls.

• Familiarity with CRM systems (e.g., VinSolutions, DealerSocket, or similar).

• Strong organizational skills coupled with meticulous attention to detail.

• Ability to juggle multiple tasks and handle a substantial volume of leads.

• Openness to working in a dynamic dealership atmosphere.

• Capacity to adhere to scripts and guidelines while maintaining a natural conversational style.

• Dependable internet connection and a quiet work environment.

• Flexibility to work varied hours, including weekends if necessary.

🏝️ Benefits

• Fully remote position allowing you to work from the comfort of your home.

• Healthy, non-toxic work environment.

• Opportunities for growth and advancement.