Banking Service Technician II

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Diagnose, repair, and conduct preventive maintenance on banking security systems, including security cameras, access control, alarm systems, drive-up banking equipment, vaults, safe deposit boxes, and ATMs.

• Install new equipment and provide support to existing clients by attending to service requests.

• Serve as a mentor for junior team members, sharing technical expertise and skills.

• Identify and resolve issues with various systems and equipment.

• Address customer service inquiries, scheduled maintenance visits, and urgent service requests.

• Recognize potential project obstacles and aid in the development of strategies to keep costs and timelines on track.

• Maintain consistent communication with team members to enhance overall operational efficiency.

⛳️ Requirements

• High School diploma/GED or equivalent experience.

• 5-7 years of experience in the electronic security sector.

• Prior construction experience, including some electrical or low voltage background.

• CT Journeyman / Low Voltage License.

• Rhode Island alarm system license.

• Relevant trade certification (e.g., Electrician) is preferred.

• Experience in one or more of the following fields: electronic, fire alarm & life safety, and/or building automation is preferred.

• Familiarity with Axis, Bosch, DMP, Lenel, or Software House is preferred.

🏝️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days per year.

• Fun & Laughter Day Off.

• Medical, Dental & Vision Insurance.

• Life Insurance & Disability Coverage.

• Wellness Program.

• 401K Matching Plan.

• Colleague Assistance Program.

• Tuition Reimbursement.

• Competitive salary and compensation package.

• Vehicle reimbursement plan or provision of a company vehicle.

• Corporate Social Responsibility Day.

• Cell phone reimbursement (if applicable).

• Paid parental leave.