Backoffice, Customer Support

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Managing customer emails through a ticketing system

• Ongoing maintenance and follow-up with current customers

• Providing support via telephone

• Oversight of customer records

⛳️ Requirements

• Fluent in German

• Basic computer proficiency

• Fully equipped home office setup (desk, chair, internet connection, laptop or PC, noise-cancelling headset)

• Strong motivation and work ethic

• Dependable high-speed internet connection

🏝️ Benefits

• Competitive monthly salary (€1,200.00)

• Fully remote work (home office)

• Working hours between 08:00 - 17:00 (German time)

• Maximum of 40 hours per week, Monday to Friday (weekends off)

• 20 vacation days plus all German public holidays off

• Regular coaching and training in various areas