B2C Luxury Travel Consultant – Madikwe Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Engage directly with international clients from the initial inquiry through to booking and post-trip follow-up.

• Advise clients on their safari needs.

• Create and sell customized Madikwe safari itineraries.

• Offer expert insights on Madikwe lodges, wildlife, and safari experiences.

• Align clients with suitable properties and experiences.

• Oversee the entire booking process.

• Develop detailed itineraries and quotations.

• Foster long-lasting relationships with clients.

• Address objections and secure high-value bookings.

• Spot opportunities to upsell and enhance itineraries.

• Keep updated on Madikwe properties, experiences, and logistics.

• Collaborate closely with internal teams to ensure smooth client delivery.

• Ensure accurate information is maintained in the CRM system.

⛳️ Requirements

• At least 1 year of demonstrated experience in direct B2C sales to clients.

• Professional experience in Madikwe safaris is a must.

• Strong practical knowledge of Madikwe Game Reserve and its surroundings.

• Experience in selling luxury safaris or African travel.

• Proven track record in consulting, upselling, and finalizing high-value bookings.

• Exceptional communication and client relationship skills.

• Familiarity with CRM systems.

• Strong organizational skills and attention to detail.

• Ability to work independently in a fully remote setup.

• Authentic passion for safari, wildlife, and African travel.

• Candidates lacking relevant Madikwe safari experience and at least 1 year of direct B2C sales experience will not be considered.

🏝️ Benefits

• Fully remote role – including training and onboarding.

• Continuous training and substantial ongoing support.

• Real opportunities for career advancement.

• Supportive, collaborative, and ambitious company culture.

• Chance to work with international luxury travelers.

• Opportunity to grow within a rapidly expanding African travel company.

• Innovative leadership, technology, and forward-thinking strategies.

• Visionary ownership focused on growth and advancement of the company.