B2C Luxury Travel Consultant – Botswana Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Engage directly with clients to comprehend their travel needs, preferences, expectations, and budget.

• Create and market personalized luxury safari itineraries for Botswana.

• Offer expert insights on Botswana's safari areas, lodges, camps, wildlife, and experiences.

• Develop and deliver comprehensive itineraries and price quotations.

• Oversee the entire client journey from the initial inquiry to confirmed booking and post-trip follow-up.

• Foster strong, long-lasting relationships with international clients.

• Address client inquiries, objections, and modifications confidently throughout the sales process.

• Recognize opportunities to upsell and enhance client itineraries.

• Keep current with Botswana's safari offerings, properties, and experiences.

• Collaborate closely with internal teams to ensure a smooth experience from sale to travel.

• Maintain precise client and sales information in the CRM system.

• Contribute to a high-performing sales environment while upholding ASG's exceptional client service standards.

⛳️ Requirements

• At least 1 year of proven experience in direct B2C sales to clients.

• Essential professional experience in Botswana safari or luxury travel focused on Botswana.

• Strong practical knowledge of Botswana as a premier safari destination.

• Experience in selling or consulting on luxury safari or African travel.

• Proven capability to consult, upsell, and finalize high-value bookings.

• Comprehensive understanding of Botswana's major safari regions, properties, wildlife experiences, and logistics.

• Exceptional written and verbal communication skills.

• Strong skills in building client relationships and sales.

• Familiarity with CRM systems.

• High attention to detail and excellent organizational skills.

• Ability to work independently in a fully remote setting while effectively collaborating with a broader team.

• A genuine enthusiasm for safari, wildlife, and African travel.

🏝️ Benefits

• Fully remote position – covering training and onboarding.

• Join a rapidly expanding luxury African travel company with ambitious growth plans.

• Ongoing training, development, and support provided consistently.

• A highly supportive and collaborative remote work environment.

• Real opportunities for career advancement as ASG continues to grow.

• Chance to deepen your expertise within the luxury safari industry.

• Work with international clients and offer high-value, tailored African travel experiences.

• Be part of a fantastic company culture centered around teamwork, growth, innovation, and continuous improvement.

• Collaborate with passionate individuals who genuinely care about African travel and delivering exceptional client experiences.

• Be a part of a company led by visionary owners who consistently look ahead, push the business forward, and create new opportunities for its people.

• Opportunity to grow within a company that is continually evolving and investing in its employees, technology, and future.