B2B Solutions Consultant, Spanish Speaking

This is a fully remote position, open to applicants in Bulgaria, +3 more countries.

📋 Description

• Serve as the main liaison for B2B clients, ensuring smooth delivery of specialized Customer Support Services solutions.

• Offer expert consultation and troubleshooting to Spanish-speaking business partners to address technical and operational issues.

• Proactively manage client relationships to guarantee high levels of satisfaction and service excellence within the Customer Support Services field.

• Collaborate with internal teams to enhance service processes and improve the overall quality of B2B support interactions.

• Evaluate client performance data to provide actionable insights and customized recommendations that foster mutual business success.

• Keep detailed records of all client communications and service resolutions in the company’s CRM system.

• Engage in regular workshops to remain informed about industry best practices for professional Customer Support Services.

⛳️ Requirements

• Native or fluent in Spanish (both spoken and written).

• Valid EU passport (required).

• Professional proficiency in English to collaborate effectively with a diverse international team.

• Previous experience in B2B Customer Support Services or a similar client-facing role is highly regarded.

• Strong problem-solving abilities and the capacity to maintain composure in a high-pressure, professional environment.

• A proactive attitude and a commitment to building a long-term career.

🏝️ Benefits

• Competitive Monthly Salary

• Fully Paid Training programs

• Comprehensive Health Insurance

• Fully Paid Relocation Package (flight, transfer, hotel)

• Attractive Monthly Performance Bonus based on individual and team excellence

• €1,500 Signing Bonus (one-time) for new hires

• Exposure to a multi-cultural working environment