AVP, Patient Access – 75-100% travel

This is a fully remote position, open to applicants in United States.

📋 Description

• In direct reporting to the VP of Patient Access, the AVP of Patient Access is responsible for providing strategic leadership across all front-end revenue cycle operations within the organization, which may encompass scheduling, registration, insurance verification, public benefits, and financial clearance.

• Manages multiple cost centers and establishes long-term goals aimed at optimizing patient experiences, enhancing operational efficiency, and driving overall financial performance.

• Creates and implements innovative strategies that are in alignment with organizational objectives, utilizing technology and process enhancements to streamline workflows and elevate the patient experience.

• Requires a high level of leadership skills to guide large, diverse teams, promote cross-functional collaboration, and cultivate a culture of accountability and continuous improvement.

• Evaluates performance metrics, anticipates trends, and initiates programs that eliminate barriers, reduce risks, and foster sustainable growth.

• This role requires weekly travel within the market, estimated at 75% to 100% of the time.

⛳️ Requirements

• A bachelor’s degree is preferred, or a combination of education and equivalent work experience.

• A minimum of 5 years of leadership experience in Patient Access or Revenue Cycle within a hospital or large health system.

• Proven experience in managing multiple health systems; hospital experience is preferred.

• Demonstrated success in implementing strategic initiatives that align company goals and vision with operational execution.

• Advanced proficiency in AI with a track record of translating AI into business outcomes and transitioning teams from experimentation to scaled implementations.

• Strong business acumen with the ability to function across various organizational levels and functions.

• A commanding executive presence, capable of projecting confidence, credibility, and authority; remains composed and decisive under pressure.

• Proven ability to effectively lead diverse teams and drive change management initiatives.

• Excellent communication skills, able to convey information and ideas clearly and concisely.

• Experience in healthcare finance operations or a similar service environment.

• Strong critical thinking and action planning skills.

• CRCR certification is required within 9 months of employment (supported by Ensemble).

🏝️ Benefits

• Associate Benefits – We provide a comprehensive benefits package aimed at supporting the physical, emotional, and financial well-being of you and your family, which includes healthcare, time off, retirement plans, and well-being programs.

• We are committed to your professional growth. Every associate will have the opportunity to earn a professional certification relevant to their field and can access tuition reimbursement.

• We offer quarterly and annual incentive programs for all employees who exceed expectations and continuously strive for excellence for themselves and the organization.