Auto Glass Installation Technician, Trainee

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Deliver comprehensive vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop with a strong emphasis on safety, quality, and outstanding customer service.

• Ensure customer vehicles are cleaned following each job.

• Recalibrate automotive safety systems, including troubleshooting and performing diagnostic tests.

• Skillfully utilize Safelite's tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), and necessary chemicals as per the 'Safelite Way of Fitting', work order, customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.

• Safely drive both company and customer vehicles throughout the workday.

• Engage with all scheduled customers in-person, via text, and over the phone; present, promote, and sell Safelite promotional items and services.

• Carry out additional duties as required.

• Adhere to all company policies and standards.

⛳️ Requirements

• High School Diploma or GED/Equivalent preferred.

• Valid state-issued driver’s license and any other necessary licenses (as mandated by federal, state, and local regulations) to operate a company vehicle.

• Safelite SafeTech™ certification is required.

• Must be at least 18 years of age.

• Capability to consistently lift and carry up to 35 pounds, and occasionally up to 50 pounds.

• Ability to stand for prolonged periods, work in confined spaces, and bend or twist the body.

• Proficient in using various hand tools and power tools safely and effectively.

• Competence in operating a motor vehicle in compliance with all federal, state, and local laws, along with agreeing to monitoring via in-cab vehicle safety camera/video surveillance technology.

• Demonstrates professionalism and a commitment to delivering exceptional customer service and surpassing customer expectations.

• Ability to work safely outdoors in diverse weather conditions and extreme temperatures for extended durations.

• Capability to handle chemicals safely (including, but not limited to, flammable substances), as per the 'Safelite Way of Fitting'.

• Flexibility to work scheduled days, adjusting start and end times to meet customer needs.

• Proficient in using computerized diagnostic tools to perform recalibrations and troubleshoot issues.

• Strong problem-solving skills and the ability to troubleshoot independently and collaboratively.

• Ability to read, write, and interpret the English language and technical instructions.

• Excellent verbal (via phone) and written (via computer or other electronic means) communication skills.

• Maintain a professional appearance by adhering to company uniform and PPE policies.

• Willingness to sustain stable performance under professional or personal pressure and/or opposition (e.g., time constraints and productivity demands).

🏝️ Benefits

• Competitive weekly starting pay of up to $19.25 per hour.

• Earn $5 for each set of wiper blades added for customer safety.

• A comprehensive benefits package valued at over $10,000*.

• Includes a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.

• Opportunity to purchase additional PTO or sell unused time up to 16 hours.

• Up to $5,250 annually in tuition reimbursement.

• Paid training and access to all necessary tools and resources for success.

• Explore all our health, wealth, and life offerings at www.safelitebenefits.com.