Atlassian Engineer

📋 Description

• Oversee the technical and operational aspects of our Atlassian service stack, specifically Jira, Confluence, and Jira Service Management.

• Ensure stable, secure, and scalable operations while continuously developing the Atlassian platform.

• Provide advice on implementing processes and requirements, acting as a collaborative partner for system owners, product owners, business units, and IT management.

• Gather, assess, and systematically implement both functional and technical requirements.

• Design, customize, and enhance Jira and Confluence configurations including workflows, screens, fields, permissions, and project/space structures.

• Develop and maintain automation processes (e.g., Jira Automation, ScriptRunner).

• Integrate and configure popular Atlassian Marketplace applications.

• Establish standards, governance rules, and best practices for effective platform usage.

• Assist teams in utilizing Atlassian tools efficiently and effectively.

• Identify opportunities for optimization in operations, processes, licensing, and costs.

• Produce clear technical documentation to facilitate sustainable knowledge development.

⛳️ Requirements

• Extensive expertise in building, operating, and managing the Atlassian Cloud platform, particularly with Jira (especially Jira Service Management) and Confluence, with over 5 years of experience.

• Strong proficiency in customizing complex Jira setups, including workflows, permissions, fields, boards, and automations.

• Experience with Jira Service Management and a solid grasp of ITSM processes (ITIL knowledge is a plus), along with familiarity with Rovo and common AI tools and implementations.

• Technical expertise in extensions and integrations such as ScriptRunner, Xray, JMWE, and REST APIs.

• Ideally, experience with Jira Assets.

• Ability to organize, prioritize, and translate complex requirements into sustainable solutions.

• Strong understanding of governance, standardization, and platform operations.

• Independent and solution-oriented work approach with high-quality standards.

• Clear, service-oriented communication skills and confidence in engaging with various stakeholders.

• Proficiency in German at C1 level and good command of English.

🏝️ Benefits

• Flexible working arrangements: Choose the work style that suits you best—remote, hybrid, or in our cutting-edge office.

• Future security: We invest in your future by contributing 20% to a comprehensive company pension plan.

• Additional health insurance: Enjoy enhanced security with supplemental health insurance that goes beyond basic coverage.

• Company perks: Access exclusive discounts on selected brands to enrich your daily life.

• Continuous learning: Utilize Preply for convenient language learning to aid your personal and professional growth.

• Celebrating milestones: Receive gifts to commemorate significant life events such as marriage, the birth of a child, or your anniversary with us.