Atención al Cliente, Portugués Avanzado

This is a fully remote position, open to applicants in Peru.

📋 Description

• You will accompany the client throughout their entire process.

• Provide support and guidance at every step.

• Address questions regarding navigation and the use of the platform.

• Ensure a smooth, clear, and satisfactory customer service experience.

• Multichannel Customer Service regarding purchases or the purchasing process on the e-commerce site.

• Handle requests and complaints in Portuguese.

⛳️ Requirements

• Completed secondary education.

• Experience in customer service is preferred but not required.

• Intermediate/advanced knowledge of Portuguese.

• Excellent communication, writing, and spelling skills.

• Basic computer knowledge and intermediate internet navigation skills.

• Availability to work 48 HOURS PER WEEK remotely.

• SCHEDULE: Training: Monday to Saturday from 8:00 PM to 5:00 PM Management Schedule: Monday to Sunday (1 rotating day off) SHIFT 1: 4 AM - 1 PM SHIFT 2: 8 AM - 5 PM *Availability of 2 hours before or after the range*

🏝️ Benefits

• Contract from the first day of training, with all legal benefits at 100%.

• Basic salary, variable bonus, and food card.

• Night bonus (according to schedule).

• Excellent work environment.

• Growth opportunities starting from 3 months.

• Educational and recreational agreements.