Atención al Cliente - Call Center, Turno Tarde

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide guidance and solutions regarding inquiries, issues, or complaints from current or potential users of Entel, for both prepaid and postpaid services.

• Address and finalize the suggested sale at the end of each interaction.

• Work a full-time schedule of 48 hours per week, with evening shifts and rotating days off.

• Complete 12 days of theoretical training and 12 days of on-the-job training (OJT) during the paid remote training period.

⛳️ Requirements

• Completed secondary education.

• Availability to work virtually from home.

• Basic computer skills.

• Proactive attitude and eagerness to learn.

• Minimum of 3 months experience in a call center.

• Availability for evening shifts, 48 hours per week, from Monday to Sunday.

• Rotating days off.

🏝️ Benefits

• Full inclusion in the payroll at 100%.

• Contract issued on the 4th day of OJT.

• Variable pay (subject to performance indicators).

• Paid training provided.

• Career advancement opportunities after three months.

• Educational agreements and corporate discounts.

• Training payment: S/204 = S/144 (theory) + S/60 for 3 days (OJT).