Atención al Cliente – Call Center

This is a fully remote position, open to applicants in Peru.

📋 Description

• Answer incoming calls from customers who use Claro services.

• Provide appropriate, timely, and high-quality customer service.

• Address customer inquiries and requirements.

• Conduct commercial management during interactions.

⛳️ Requirements

• Minimum of 3 months of experience in a Call Center.

• Certified experience is essential.

• Availability to work full-time in the afternoon shift.

• Willingness to work with rotating days off.

• Must have a personal PC or laptop.

• Operating system Windows 10 or 11 required.

• Processor must be Core i3 of 5th generation or equivalent and above.

• Minimum RAM of 8 GB is required.

• Wired internet connection with a minimum speed of 50 Mbps.

• USB headset required.

• Camera must be on during training sessions.

• Open positions available for individuals in Lima.

🏝️ Benefits

• 100% remote work after the training period.

• Timely payments.

• Bonuses based on campaign conditions.

• Corporate benefits and agreements.

• Opportunities for advancement within Partner Service.

• Agreements in health, education, entertainment, and other services.