Associate VP, Channel Sales Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop a comprehensive multi-channel consumer sales strategy: Create and execute distribution strategies that align with Humana’s objectives for Medicare Advantage growth and long-term sustainability, specifically targeting channel, agent, and consumer levels.

• Enhance NPV/LTVs: Utilize an enterprise mindset to identify opportunities that generate value through the sales organization and position customers for success on their journey with Humana.

• Internal Collaborations: Partner cross-functionally with Vice Presidents and their teams to co-develop strategies and ensure alignment with annual and five-year plans.

• Engage with other strategic teams, finance, marketing, and additional departments as necessary.

• Customer and Agent Experience: Advocate for initiatives aimed at improving the experiences of members, prospects, and agents by utilizing feedback and analytics to boost customer satisfaction and retention throughout the distribution process.

• Performance Management: Define key performance indicators (KPIs), monitor progress, and report on results, providing data-driven recommendations for enhancement.

• Innovation: Explore new methodologies and ideas to enhance sales, value, and/or efficiency.

⛳️ Requirements

• A minimum of 8 years of progressive leadership experience with a proven track record of delivering results in a complex organizational environment.

• Exceptional organizational, customer service, relationship management, self-motivation, planning, interpersonal, problem-solving, and verbal/written communication skills.

• Proven dedication to fostering business relationships (both internally and externally) while leading and motivating a team to achieve set goals.

• Capability to execute tasks to meet goals and deadlines, exhibiting a sense of urgency in addressing challenges.

• History of developing strategy, establishing and meeting defined targets, and effectively managing programs.

• Demonstrated ability to recruit, develop, and retain top talent across all teams.

• Proficient in synthesizing complex information and conveying it to a diverse range of audiences, including internal and external business partners.

• Experience in supporting alternative distribution channels and influencing directions to facilitate nontraditional growth.

• Experience collaborating with and supporting senior leadership in achieving strategic objectives across segments or the enterprise as a whole.

• Executive-level presence (both written and verbal), strong analytical capabilities, and keen attention to detail.

• Commitment to providing outstanding customer service.

🏝️ Benefits

• Medical, dental, and vision benefits

• 401(k) retirement savings plan

• Paid time off, including personal holidays, volunteer time off, and paid parental and caregiver leave

• Short-term and long-term disability

• Life insurance

• Numerous additional opportunities