Associate Program Manager

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Oversee the entire lifecycle of fintech strategic partnerships, which includes onboarding, continuous monitoring, and offboarding processes.

• Act as the main liaison between external partners and internal teams.

• Lead and organize partnership meetings, document notes, manage deliverables and action items, and monitor the progress of implementation.

• Monitor partner onboarding and program management activities, covering requests, overdue items, scheduling, workspaces, and maintenance tasks.

• Support partners with training and assist in troubleshooting workspace tools, processes, and systems.

• Manage content governance and change management for materials intended for external use, including maintaining version control.

• Create and uphold partnership metrics and reporting, which encompasses onboarding status, dependencies, and obstacles.

• Relay project expectations and timelines to internal stakeholders.

• Collect project requirements, outline scope, and create time estimates for deliverables.

• Prioritize workloads across project teams in a fast-evolving environment.

• Assist other program managers with meetings, minutes, action tracking, materials preparation, and logistics.

• Deliver project status updates to team members, clients, and senior management.

• Engage in additional tasks, projects, and team initiatives as assigned.

⛳️ Requirements

• A bachelor's degree or equivalent qualification.

• 2-3 years of experience in project or program management.

• Experience in the financial services sector is advantageous.

• Proficiency with program/project management tools such as Asana, GSuites, and Confluence, or the ability to quickly learn new systems and team workflows.

• Exceptional technical troubleshooting and process implementation capabilities.

• Strong planning, priority-setting, organizational, and coordination skills when working with others.

• Excellent organizational skills and a keen attention to detail.

• A client-focused mindset with a commitment to providing high-quality customer service.

• Highly adaptable to change.

• Outstanding communication skills paired with a passion for business and technology.

• Ability to excel in a dynamic environment that requires high autonomy, self-motivation to ask questions, and problem-solving skills.

• Must have authorization to work in the job's location.

🏝️ Benefits

• Medical, Dental, Vision, and Life insurance.

• 401k matching program.

• Wellness benefits, including FSA, HSA, and HRA options.

• Paid parental leave.

• Flexible vacation policy.

• Paid time off (PTO) and paid holidays.

• A dynamic team environment with potential for career growth.

• Competitive compensation based on experience, geographic location, and role.