Associate Marketing Operations – Automation Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Take full ownership of the end-to-end execution of global campaigns across email, paid search, webinars, events, and Account-Based Marketing (ABM).

• Execute the email development process, which includes building, quality assurance, deployment, and localization via the Marketing Automation Platform.

• Create and maintain the campaign infrastructure, workflows, templates, and processes.

• Coordinate email localization efforts with EMEA reviewers and translation partners.

• Monitor engagement metrics, deliverability, and pipeline contributions to enable data-driven improvements.

• Enhance campaigns through A/B testing, performance analysis, and insights to boost engagement, conversion rates, and return on investment (ROI).

• Implement AI-aware patterns and automation in email workflows.

• Collaborate with GTM Engineering to eliminate manual processes and assist in transitioning the technology stack to an AI-native framework.

• Relay deliverability and list quality concerns to stakeholders who may not be analytical.

• Oversee GDPR compliance, opt-in and unsubscribe processes, and database hygiene tasks.

• Achieve success metrics including send velocity, timely delivery, deliverability, customer satisfaction (CSAT), engagement, and project cycle time.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience.

• Over 3 years of experience in marketing automation, email marketing, or marketing operations.

• Practical experience with a leading marketing automation platform, including skills in segmentation, smart campaigns, dynamic content, and deliverability mechanics.

• A strong interest in automation and AI tools, with a willingness to learn Clay, n8n, and LLM-assisted workflows.

• Experience in supporting Product Marketing, Product, and event teams under tight deadlines.

• A practical approach to localization, understanding regional differences, and managing multi-language email sends.

• Strong analytical skills with a data-driven mindset for measuring and enhancing the email channel.

• Proficient in critical thinking and problem-solving.

• Excellent coordination skills across various functions.

• Familiarity with GDPR and email compliance regulations is preferred.

• Experience with the Marketo marketing automation platform is preferred.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Life insurance.

• Short-term disability.

• Long-term disability.

• 401(k) retirement plan.

• Vacation leave.

• Sick leave.

• Variable pay programs based on performance relative to goals and targets (eligibility may apply).

• Reasonable accommodations for individuals with disabilities.