Associate Education Program Manager – Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize, implement, and oversee program launches as well as life cycle support in accordance with established standard operating procedures.

• Work in collaboration with cross-functional teams, including business development and operations, to ensure the effective delivery of Hudson Global Scholars-branded products and services to partner schools.

• Contribute to the development of best practices and consistent program management processes, both domestically and internationally.

• Utilize our CRM system to monitor and enhance customer interactions and program management.

• Assist in the implementation of technology at school sites by fostering strong working relationships with site coordinators.

• Track program performance, pinpoint areas for improvement, and assist in implementing corrective measures.

• Engage in data analysis and reporting to evaluate program effectiveness and identify trends.

• Collaborate on academic and programmatic plans that ensure quality and timely delivery.

• Support optimal ratios of Program Manager to accounts to ensure efficient, high-quality service.

• Team up with other Program Managers to manage seasonal demands during launch and enrollment periods.

• Contribute to annual plans and long-term goals for partners.

• Foster a client-facing, customer-centric culture within the Program Management team.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• Entry-level experience or internship in project or program management; prior exposure to the education industry is highly desirable.

• Familiarity with online programs, program launches, and the implementation of technology at educational sites.

• Basic understanding of CRM systems and their role in program management.

• Excellent communication and interpersonal skills, including fluency in Greek, English, and one additional language (Spanish or French).

• Proven ability to collaborate effectively with internal and external stakeholders.

• Strong organizational, time management, and multitasking skills.

• Proficient in basic project management tools and the Microsoft Office Suite.

• Detail-oriented, adaptable mindset with a strong commitment to quality.

🏝️ Benefits

• Hudson Global Scholars is an equal opportunity employer.

• Reasonable accommodations for individuals with disabilities.