Associate Director – Social Commerce

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Supervise social commerce services, ensuring excellence in affiliate programs, shoppable content on TikTok Shop, and other strategies for storefronts on social platforms.

• Conduct monthly performance evaluations focusing on quality, conversion trends, and strategic alignment, sharing findings with division leaders and the Director of R&D.

• Participate in one monthly performance review with a division lead to assess shop performance, affiliate conversion trends, and strategic alignment in commerce-related initiatives.

• Lead one monthly operational review with R&D leadership, summarizing performance trends, key insights, and opportunities to enhance social commerce offerings.

• Ensure the consistent application of best practices for affiliate-driven content, social storefront management, and conversion optimization across teams.

• Manage specific recruitment and talent development efforts by identifying skill gaps, evaluating hiring needs, and maintaining a robust pipeline of Commerce and creator talent for effective scaling.

• Spearhead the development and implementation of scalable social commerce strategies, ensuring profitability and alignment with client needs, while integrating these offerings into the division structure as adoption targets are met.

• Promote cross-channel shop adoption, expanding offerings across affiliate networks, social marketplaces, and emerging commerce-enabled platforms.

• Collaborate closely with the Director of R&D, Social, to test, refine, and optimize new social commerce programs, storefront strategies, and revenue-generating affiliate partnerships prior to launch.

• Contribute to new business initiatives by assisting with pitches, revenue forecasting, and pricing strategies for new commerce service offerings.

• Maintain comprehensive best practice playbooks for social commerce growth tactics, affiliate optimization, and emerging shop strategies to keep teams ahead of industry trends.

• Utilize AI or automation to enhance efficiency and improve outcomes.

• Act as the primary contact for commerce-driven platforms, including TTS, Euka, affiliate networks, and other social shopping integrations (Meta, Pinterest, YouTube Shopping, etc.).

• Oversee platform partnerships and revenue-generating initiatives to ensure effective use of shop optimization tools, performance tracking, and emerging monetization features by the teams.

• Manage communication and knowledge-sharing regarding updates to commerce platforms, ensuring all divisions remain informed and adapt their strategies accordingly.

• Keep the organization at the forefront of advancements in social commerce by integrating data-driven retail strategies and emerging revenue streams into service offerings.

• Manage one to two key commerce-driven accounts, utilizing real-time insights to refine service offerings and execution strategies.

• Apply firsthand experience to enhance affiliate partnerships, shoppable content strategies, and storefront conversion tactics.

• Share significant insights with the Director of R&D to influence service development and ongoing improvement.

• Host a monthly Commerce Trends All-Hands, gathering division service leads to discuss commerce strategy, performance trends, and updates on emerging platforms.

• Meet monthly with division service leads to align on commerce strategy, performance trends, and updates on emerging platforms.

• Partner closely with the Director of R&D to shape new commerce service offerings, ensuring scalability and tracking business impact.

• Support go-to-market initiatives to ensure commerce services are structured for profitability, adoption, and sustainable growth.

• Leverage AI technologies to enhance and optimize business processes.

• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department.

• Perform other applicable or related duties as assigned.

⛳️ Requirements

• You are a strategic and detail-oriented leader with a passion for innovation, collaboration, and operational excellence. You possess:

• A proven track record in scaling product quality and maintaining consistency across divisions.

• Experience in implementing new service advancements, particularly through the use of AI and automation.

• Strong cross-functional leadership skills, enabling alignment of diverse teams toward a unified product vision.

• Exceptional communication and stakeholder management skills to cultivate alignment and gain buy-in.

• A client-first mindset focused on delivering solutions that result in measurable impact and customer satisfaction.

• Extensive experience managing relationships with key digital platforms (e.g., Meta, Google, TikTok, TradeDesk).

• Hands-on expertise in managing client accounts, ensuring the direct application of innovations and best practices.

🏝️ Benefits

• Competitive base salary paid in USD along with commission opportunities.

• Unlimited Time Off available from day one.

• Flexible work environment: full-remote, in-office, or hybrid options.

• Healthcare stipend of $50/month to support your healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Unlimited opportunities for growth and leadership within a rapidly expanding firm.

• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards including prize money and recognition for outstanding performance.

• Opportunities to participate in company DEI initiatives.