Associate Director, Social Analytics

This is a fully remote position, open to applicants in New York.

📋 Description

• Cultivate trusted relationships with clients by acting as a strategic analytics partner and simplifying complex data into actionable recommendations.

• Collaborate closely with Client Services and technical teams to provide integrated analytics solutions that meet client objectives.

• Articulate insights and recommendations confidently, assisting clients in understanding performance, uncovering opportunities, and making data-driven choices.

• Recognize opportunities to enhance client partnerships, contribute to account expansion, and support new business ventures.

• Create measurement strategies, reporting frameworks, and performance insights that empower clients to make informed business decisions.

• Combine strategic thinking with hands-on analytics work, offering guidance on intricate client challenges and ensuring high-quality deliverables.

• Foster innovation by identifying chances to automate reporting, enhance workflows, and scale analytics capabilities.

• Advocate for best practices that enhance data quality, ensure reporting consistency, and promote operational excellence.

• Oversee the performance, development, and operational success of the analytics team.

• Manage analytics operations, including resource planning, team prioritization, workload management, and the continuous enhancement of delivery processes.

• Track utilization, delivery quality, and profitability while collaborating with leadership on staffing and growth strategies.

• Establish scalable team processes, reporting schedules, and best practices that enhance consistency, efficiency, and quality within the analytics function.

• Set clear expectations, provide ongoing feedback, and facilitate the professional growth and success of your team.

• Collaborate with cross-functional teams to enhance cooperation and continuously improve how analytics contributes to the business.

⛳️ Requirements

• Bachelor's degree in a related field with 9 years of relevant experience; a minimum of 3 years of experience in a leadership role.

• Proven success in leading analytics teams within an agency, consulting, or other dynamic professional services environment.

• Knowledge of social listening tools.

• Extensive experience with digital analytics platforms such as Google Analytics, Google Tag Manager, and Looker and/or Tableau.

• Demonstrated ability to convey complex data through engaging storytelling and establish trusted client relationships.

• Experience in developing scalable analytics processes and driving continuous improvement initiatives.

• Background in a healthcare agency or life sciences sector is preferred.

🏝️ Benefits

• Base salary

• Bonus

• Benefits