Associate Director, Sales Strategy, Operations – Rare Disease Franchise

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Collaborate with the VP of Sales to develop and implement both short- and long-term sales strategies.

• Assist in annual and quarterly sales planning, focusing on goal-setting, resource allocation, and prioritization.

• Anticipate changes in the market, shifts in competition, and potential execution risks; provide data-driven recommendations.

• Prepare materials for leadership meetings, Quarterly Business Reviews (QBRs), field leadership summits, national sales meetings, and executive updates.

• Improve monitoring of KPIs, field reporting, and incentive compensation support with COBO.

• Convert complex data sets into actionable insights for Sales Leadership and field teams.

• Facilitate the development of sales dashboards, performance tracking tools, scorecards, and executive summaries.

• Assist in managing the territory database.

• Establish and refine sales operating rhythms and communication practices.

• Create and maintain sales-facing communications, messaging, and operational documentation.

• Identify inefficiencies in processes and devise solutions for enhanced consistency, speed, and execution.

• Serve as a liaison between headquarters and the field organization to ensure feedback, alignment, and coordination.

• Lead or assist in high-impact sales execution, field readiness, and customer engagement initiatives.

• Collaborate with Marketing, Market Access, Medical Affairs, Training, Advocacy, and Commercial Operations.

• Manage special projects for the VP of Sales, including analyses, recommendations, and operational initiatives.

• Support change management efforts for new systems, capabilities, or field resources.

• Oversee brand planning and projects for national/regional sales meetings.

• Assist in the preparation of presentations for commercial executives and the board of directors.

⛳️ Requirements

• Bachelor’s degree is required.

• Preferred experience in sales operations, commercial operations, sales strategy, analytics, or related commercial roles within the pharma/biotech sector.

• A proven history of supporting senior commercial or sales leaders with insights, analytics, and operational leadership is preferred.

• Strong proficiency with Power BI, Veeva, Salesforce CRM, and advanced Excel.

• Comprehensive understanding of sales force effectiveness, territory alignment, targeting, call planning, incentives, and KPI frameworks.

• Exceptional communication skills are required.

• Preferred executive-level presentation abilities.

• Strong project management skills are required.

• Capacity to manage multiple priorities in a fast-paced environment.

• High emotional intelligence and strong relationship-building skills across various leadership levels.

• Ability to influence without formal authority and navigate effectively within a complex, matrixed organization.

• Flexible, proactive, and comfortable dealing with ambiguity.

• A strong desire for growth and adaptability to become a commercial and/or sales leader.

• Willingness to travel approximately 30% and be based near a major airport.

🏝️ Benefits

• Competitive base salary, bonus, and both new hire and ongoing equity packages.

• Medical, dental, and vision insurance coverage.

• Employer-funded life, disability, business travel, and Employee Assistance Program (EAP) coverage.

• 401(k) plan with a fully vested company match of 1:1 up to 5%.

• Employee Stock Purchase Plan with a 2-year purchase price lock-in.

• More than 15 vacation days.

• 13 to 15 paid holidays, including office closure from December 24th to January 1st.

• 10 days of paid sick leave.

• Paid parental leave benefit.

• Tuition assistance program.