Associate Director, Medical Training, Medical Information

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the formulation and execution of learning and development strategies for Medical Affairs, concentrating on the Field Medical organization.

• Educate Field Medical colleagues on Medical Information processes, disease states, product details, scientific content, and the correct use of authorized medical materials.

• Create and conduct onboarding as well as ongoing training for MSLs and other Medical Affairs personnel.

• Determine content and training needs based on scientific data, field insights, inquiries related to medical information, and updates to product information.

• Develop and sustain scientifically accurate, balanced, referenced, and compliant training materials and core content for Field Medical.

• Assist in preparations for product launches, new data presentations, major congresses, publications, and significant scientific milestones.

• Oversee external training vendors, speakers, and subject-matter experts.

• Manage Medical Information operations for marketed products.

• Respond to unsolicited medical information inquiries promptly, accurately, and in a balanced, scientifically rigorous manner.

• Convert intricate clinical and scientific data into clear, compliant medical information materials.

• Create, review, and uphold standardized medical information responses and resources.

• Establish processes, workflows, systems support, and service standards for medical information inquiries.

• Supervise vendors providing Medical Information services, content development, or technology platforms.

• Analyze inquiry trends and pinpoint emerging questions, knowledge gaps, and resource opportunities.

• Develop metrics and dashboards to report Medical Information insights and trends to Medical Affairs leadership.

• Collaborate with Pharmacovigilance/Safety on the identification, documentation, and escalation of adverse events.

• Maintain approved medical information resources and scientific references.

• Support medical information initiatives at scientific and medical congresses.

• Ensure consistent communication of approved medical and scientific information throughout the organization.

• Maintain readiness for inspections and documentation of Medical Information activities.

• Participate in cross-functional product and launch-readiness planning as the Medical Information subject matter expert.

⛳️ Requirements

• A bachelor's degree in a scientific or healthcare-related field is required.

• 6–8+ years of pertinent experience in Medical Training, Medical Communications, Field Medical, or a similar pharmaceutical/biotechnology role.

• Experience with a commercial-stage pharmaceutical or biotechnology product is highly preferred.

• Background in developing and maintaining medical/scientific content for Field Medical or Medical Affairs teams.

• Proven experience managing medical information inquiries and crafting scientifically rigorous medical information responses.

• Strong understanding of pharmaceutical product information, approved labeling, and the differences between promotional and non-promotional medical communications.

• Experience collaborating cross-functionally with teams in Medical Affairs, Regulatory, Pharmacovigilance, Clinical Development, Commercial, Legal, and Compliance.

• Excellent scientific and clinical writing abilities, with a talent for synthesizing complex information into clear, concise, audience-appropriate content.

• Strong project management and organizational capabilities, able to handle multiple priorities and deadlines in a dynamic environment.

• Exceptional attention to detail and a commitment to scientific accuracy and compliance.

• Ability to work autonomously and effectively in a collaborative, cross-functional setting.

• An advanced degree in scientific, medical, pharmacy, nursing, or a related field is preferred.

• Experience supporting an oncology product or an oncology Medical Affairs organization is preferred.

• Experience aiding product launch or pre-launch Medical Affairs activities is preferred.

• Background in developing and implementing Medical Training strategies and working directly with MSL/Field Medical teams is preferred.

• Familiarity with Medical Information databases, inquiry management platforms, or content management systems is preferred.

• Experience managing external Medical Information vendors or service providers is preferred.

🏝️ Benefits

• Comprehensive health insurance including medical, dental, and vision coverage.

• Competitive salary with performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Generous paid time off and holiday policies.