Associate Director, Digital & Web Ops

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Define and communicate the vision for capabilities and outcomes that align with global and franchise priorities.

• Take ownership of and continuously enhance the roadmap for Digital & Web Operations.

• Convert business requirements into capability solutions that include measurable success metrics.

• Establish and standardize frameworks for channel activation.

• Facilitate connections between business stakeholders and the global capability team for Digital & Web Operations.

• Extract insights to guide budget allocations and portfolio prioritization decisions.

• Utilize user insights and engagement analytics to shape the capabilities of Digital & Web Operations.

• Collaborate with Global Capability teams to deliver scalable and reusable solutions for Digital & Web Operations.

⛳️ Requirements

• Bachelor’s degree in business, technology, marketing, science, or a related field.

• Over 8 years of experience in the pharmaceutical, healthcare, or other highly regulated sectors.

• Proven experience in digital product management and product ownership.

• Familiarity with web content management systems (e.g., Drupal), CRM and marketing automation platforms (e.g., Salesforce Health Cloud, SFMC), and tools for digital channel enablement.

• An advanced degree (MBA or relevant graduate degree) is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401k retirement savings plan.

• Flexible paid vacation.

• Discretionary annual cash bonus or incentive compensation.

• Discretionary equity grants.