
Associate Director – Client & Delivery Excellence
Posted Jun 19

Posted Jun 19
This is a fully remote position, open to applicants in Missouri.
• Delivering coaching, contributing to personal and departmental objectives, and facilitating staff training.
• Gaining a comprehensive understanding of client objectives and contracted deliverables, and effectively communicating these to the team.
• Building strong client relationships and ensuring open and transparent communication.
• Evaluating operational elements of programs, including automation and process enhancements.
• Monitoring, tracking, and reporting overall program outcomes in a timely manner.
• A completed four-year bachelor's degree in business or a related field is required.
• At least 5 years of experience in a leadership role within patient services.
• Minimum of 5 years of experience in one or more commercial areas: Sales, Operations, Product Management, or Strategic Account Management.
• Proficient computer skills; familiar with Microsoft Office applications.
• Capability to manage multiple projects and adapt to shifting priorities.
• Outstanding verbal and written communication and presentation skills to effectively share information with diverse audiences in a clear and actionable manner.
• Health insurance
• 401(k) matching
• Paid time off
• Professional development opportunities
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