Associate Content Manager, Humanities & Social Sciences

This is a fully remote position, open to applicants in Alaska, +6 more states.

📋 Description

• The Associate Content Manager plays a key role in ensuring the effective implementation of various projects, including core text revisions, ongoing courseware updates, and the creation of new course materials.

• Oversee assigned projects and provide assistance to Content Managers on intricate revisions and additional initiatives.

• Manage project timelines, budgets, handoffs, and interdepartmental communication to ensure a smooth and efficient development process.

• Recruit, contract, and oversee contributors and vendors responsible for generating core text content, animations, videos, and assessments.

• Collaborate closely with Content Developers, Course Product Managers, Content Project Managers, Media Project Managers, and Editorial Assistants to guarantee that all project elements are delivered on schedule, within budget, and in line with the expectations of customers and learners.

• Facilitate transitions and teamwork among content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course-related materials.

• Maintain existing content as necessary, including addressing customer feedback and tickets, updating content for technological advancements, and ensuring compliance with accessibility and delivery standards.

• Delegate tasks to Content Developers or contractors as required for content remediation.

• Manage both internal and external stakeholders and contributors, ensuring everyone is informed and aligned.

• Identify risks and challenges early on and collaborate with Content Managers and leadership to create mitigation strategies.

• Recognize and implement ways to enhance efficiency, minimize rework, and streamline operations.

⛳️ Requirements

• Bachelor's Degree.

• 1–2 years of experience in project management or a related field, ideally with experience in print or digital educational products.

• Proven ability to manage schedules, milestones, and transitions for multiple tasks in a deadline-oriented environment.

• Excellent organizational and time-management capabilities, with a keen attention to detail.

• Strong critical-thinking and problem-solving skills, with a proactive mindset for identifying and escalating potential risks.

• Basic understanding of or exposure to vendor and contractor coordination, including negotiations, contract management, and ensuring adherence to approved budgets.

• Proficiency in coordinating and supporting a varied network of external resources, such as freelancers and contributors.

• A willingness to learn and adapt to new tools and technologies with a mindset focused on continuous improvement.

• A collaborative approach with the ability to work effectively across different functions and roles, including authors, content creators, freelancers, vendors, and all internal team members.

• Strong communication skills for conveying complex information clearly to a diverse range of stakeholders, both verbally and in writing.

• Ability to operate within a structured workflow while maintaining accountability at all stages of a project.

• Proficiency in Microsoft Office and Adobe Acrobat Pro.

• Familiarity with project management tools such as JIRA/Confluence.

• An interest in or experience with AI tools (ChatGPT, Claude, NotebookLM) to enhance project workflows or communication efficiency.

🏝️ Benefits

• Competitive pay and bonus plan.

• Generous Health Benefits (Medical, Dental, Vision).

• Contributions to your 401k retirement account through Fidelity.

• Generous paid time off, sick time, discretionary days, and paid holidays (including International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!).

• Employee Assistance Program and Education Assistance Program.

• 100% employer-paid life and AD&D insurance.

• And much more!